With almost three decades spent globetrotting as Cabin Crew for British Airways, Maxine has hung up her wings to take on the newly created role of Sales Communication Lead at Consenna. Whilst initially appearing to be a total change of direction, Maxine’s experience providing outstanding customer service to travellers from all walks of life from heads of state, through to celebrities, corporate leaders and children travelling alone has equipped her with a broad range of skills that will transfer over to her new role.

Dedicated to taking the time to listen and truly understand customer needs, Maxine is committed to the belief that people still buy from people and that, therefore, investing the time to build genuine and meaningful relationships is vital in enjoying success.

Her role at Consenna sees Maxine work closely with Client Directors and the Operations Manager to partner with the team’s customers to understand their goals, communicate them accurately and impactfully and, ultimately, drive increased market share and profitable growth for those customers.

Away from work, Maxine is kept busy with family life that revolves around two teenage daughters. Her experience with BA makes her a keen traveller who loves to experience new cultures, but she’s equally at home hill walking closer to home in Scotland.